Accommodation Services

It is well understood that there a variety of pathways into adulthood – some of these pathways are relatively straight forward, while others present a range of issues that need to be overcome.


176 William Street
(03) 6424 7375
(03) 6424 9520
41 Saundridge Road
(03) 6431 9230

Crisis Accommodation Support Service

Staff at the Crisis Accommodation Support Service have many years of experience working with and supporting youth. Staff aim to provide opportunities for young people to address issues and support them toward a more stable environment.

The Accommodation Service is available 24 hours a day, 7 days a week.

We can help if you…

  • Are homeless or at risk of homelessness.
  • Are aged between 13–20 years of age (inclusive).
  • Are male, female or gender diverse.
  • Need support.

We offer…

  • Crisis accommodation for up to six weeks.
  • A safe and friendly environment.
  • Assistance with living skills.
  • Information about, and referral to, other services.
  • Assistance with maintaining or accessing education, training and employment.

Our Guidelines...

  • If you receive an income, there is a weekly board payment and a compulsory savings plan.
  • You will be asked to contribute to daily chores which are rotated amongst residents.
  • We do not permit alcohol or drugs on the premises.
  • We are not able to accommodate pets.

Transitional Accommodation Support Services

The Transitional Accommodation Support Services (TASS) provides young people (aged 13–20 years of age and young parents 15–20 and their child/ren) with support to build their living skills to live independently.

What we do...

  • Work with young people (aged 13 to 20) to help them make a successful transition into long term, safe and stable accommodation.
  • Support for young single parents who are homeless or at risk of homelessness.
  • Medium term accommodation for approved and tenancy ready young people (aged 15 to 20).

How we do it…

  • Help young people develop the practical skills they need to live independently.
  • Development of a flexible and individual, solution focused case management plan.
  • Facilitate referrals to other services as required.
  • Advocacy service on behalf of clients.
  • Provision of transport where it is relevant to outcomes of the case management plan.