CEO Message
New Worker - Survival Strategies
Staff Profile
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ATODS Service Information

February 2021


Advocacy Tasmania
FindHelp Tas
Working it out


Post some much needed R&R over the Christmas / New Year period, its been a busy start to the year.

We are very pleased to announce we are now accredited against the National Standards for Mental Health Services, in addition to the QIC Health and Community Service Standards. We received the following commendation:

YFCC is to be commended for the manner in which staff engage with clients and enable them to be instrumental in understanding and participating in their service journey. Clients testified to how well staff communicate with them; support their understanding and decision making; ensure they are best placed to meet the obligations required of them; and treat them in a non-judgemental, respectful manner. Interviews with clients were testimony to the depths of gratitude for staff respect and support.

We also received the following recognition of our strengths:
  • A clear outcomes framework that guides practice and is highly engaging of the client
  • Positive and sustainable client outcomes
  • Client centred and flexible practices – ‘no wrong door’ and a continuity of care from strong internal and external referral pathways and case collaboration
  • Robust, integrated and streamlined systems
  • Values based organisation
  • Reputation
  • Partnerships and relationships that maximise the assets in the sector and community, and extend reach and access
  • Culture of professional learning and safety
  • Creativity & continuous improvement
  • Agility and innovation
  • Connected to community need, including early intervention and promotion
  • Commitment to and valuing of lived experience
This is excellent recognition for our team’s commitment to continuing improvement. It also communicates to our clients that their well-being and service experience is our priority. QIP accreditation shows we are committed to best practice and quality focused outcomes based on professional standards.

We also wish to acknowledge and thank The Department of Communities, Dorothy Taylor, Share the Dignity, Devonport Chaplaincy, Centrelink (Burnie), Synectic, Sylvia Berger and Oh My Musical Goodness / Youth Music Tasmania for their incredibly kind donations for our clients. Each little bit adds to the support and practical material assistance we are able to provide.

Thank you for taking the time to read the newsletter. If you would like to contribute in our next edition, please contact us on reception@yfcc.com.au

Ros Atkinson


Name: Roz Crowden
YFCC Service Area: Project Worker for Survival Strategies in the Kitchen
Length of time with YFCC: Nearly 3 weeks
What do you like about your role? So far I have met some awesome people who have been really welcoming and helping me settle in.


I have been a cleaner for various places for most of my adult life and was employed by YFCC on 14-09-2006 to clean their Devonport Offices.

It is a good, friendly working environment, one in which I am welcomed and appreciated into. When I had to take time off due to going fully blind I was welcomed back when my eyesight returned.
Jamie - cleaner


During our 2021 January summer school holidays, we were excited to run a selection of 12 free activities for young people aged 12 and up in both Burnie and Devonport. .


One of the main services offered by YFCC is our Alcohol, Tobacco & Other Drugs (ATODS) service.

We offer ATOD counselling right across the NorthWest and West Coasts as well as a regular service to King Island
YFCC Logo 1


Advocacy Tasmania

Need help to have YOUR SAY? - Advocacy Tasmania will listen to your concerns and help you to find a way forward. We are here to help you understand your rights, have your say, and support you to sort out your problem.

Advocacy Tas


Change Your Impact 2021
Looking for an opportunity to learn the ropes on how to be an effective leader in the workplace? Change Your Impact is an experimental leadership course which provides you with wrap-around support to grow as a leader. Now running for a third consecutive year, the course is designed to introduce you to strategic thinking and application through an advocacy and change framework.


We have a Young People section on FindHelpTAS for more information or the find the link, please click the Read more button.
find hele tas


headspace Devonport has expanded and headspace Burnie is now open!

What is headspace? headspace Centres act as a one-stop-shop for young people who need help with mental health, physical health (including sexual health), alcohol and other drugs or work and study support.
headspace 2

Working it out

SignPost is Working It Out’s website and mobile app directory of LGBTIQ+ inclusive businesses and services in Tasmania. Currently we have funding from Devonport City Council’s community grants program to increase the number of listings in Devonport under our Making Inclusion Stick project.
WIO Logo - Primary sub


DEN has a training opportunity for community services students, new entrants to the community service sector, and for organisation support roles who have contact with people experiencing negative impacts from alcohol or other drugs.
DEn 1

If you would like to contribute to future YFCC eNewsletters, please email your contribution to: reception@yfcc.com.au

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62 Stewart Street, Devonport Tas 7310 • P: 03 6423 6635