Counselling Services

The drug and alcohol services provide a wide range of services to address the needs of young people and their families whose lives are affected by alcohol, tobacco and/or other drugs. The services are free and confidential.

Health Promotions

Youth, Family and Community Connections deliver health promotional activities on alcohol, tobacco and other drugs. Our Schools program delivers regular sessions to a range of schools along the North West coast. We also run a party safe program, iparty®, at the end of each year.  Other activities include the School Holidays Program, Pitstop health checks, and National Youth Week activities.





Crisis Accommodation Support Service

It is well understood that there a variety of pathways into adulthood – some of these pathways are relatively straight forward, while others present a range of issues that need to be overcome.

Staff at the Crisis Accommodation Support Service have many years of experience working with and supporting youth. Staff aim to provide opportunities for young people to address issues and support them toward a more stable environment.

The Accommodation Service is available 24 hours a day, 7 days a week.

We can help if you…

  • Are homeless or at risk of homelessness
  • Are aged between 13–20 years of age (inclusive)
  • Are male or female
  • Need support

We offer…

  • Crisis accommodation for up to 6 weeks
  • A safe and friendly environment
  • Assistance with living skills
  • Information about, and referral to, other services
  • Assistance with maintaining or accessing education, training and employment

Our guidelines…

  • If you receive an income, there is a weekly board payment and a compulsory savings plan
  • You will be asked to contribute to daily chores which are rotated amongst residents
  • We do not permit alcohol or drugs on the premises
  • We are not able to accommodate pets

Transitional Accommodation Support Services

The Transitional Accommodation Support Services (TASS) provides young people (aged 13–20 years of age and young parents 15–20 with their child/ren) with:

  • Development of a flexible and individual solution focused case management plan
  • Referral/support as needed during referral process
  • Assisting clients in finding and keeping appropriate housing
  • Participating in living skill activities that are part of the case management plan
  • Supporting the development of living skills which allow clients to live independently
  • Advocacy service on behalf of clients who require access to government, legal and other community services.
  • Provision of client transport when it is relevant to the outcomes of the case management plan.
  • Provision of support with parenting.





Integrated Family Support Service

YFCC is a member of the North West Integrated Family Support Service (IFSS) alliance.  The development of this alliance aims to provide early intervention combined with a strong coordinated response to vulnerable children and families.  Referral to this service can be made through the Mission Australia Gateway Service on 1800 171 233. The objective of IFSS, is to promote safety, stability, and wellbeing of vulnerable children, young people and their families. IFSS promotes strong functional and well supported families by building child, family and community capacity and resilience.

In line with the vision, mission and values of Youth, Family and Community Connections, the IFSS team aims to achieve outcomes that allow people to positively contribute to their family and the community.  The IFSS team is dedicated to providing accessible and flexible services to the North West Coast  area through assertive outreach to children & families. IFSS can provide a range of services that promote the wellbeing and safety of children, young people and families including:

  • Timely support to families in need
  • Advocacy
  • Counselling to families & young people
  • Case management
  • Assertive outreach
  • Conflict resolution
  • Community education
  • Flexible approach to meet needs of young people & their families
  • Referral
  • Parenting skill development
  • Building resilience & providing coping strategies
  • Provides a strengthens based team to promote change

Helping Young Parents Program

The Helping Young Parents program is a collaborative project between YFCC, Mission Australia and CatholicCare under the Communities for Children (CfC) program. The HYP program has been going for three years through CfC, and in August 2015, they introduced key workers from YFCC and Mission to provide an outreach component of the program. The referral process is directly to Key Workers and they offer support in whatever capacity is needed as it is a client based approach

ParentsNext Program

ParentsNext is a collaborative project between YFCC and WISE Employment which has been funded by the Federal Governments Department of Employment.  YFCC employ a Key Worker based in Burnie who works directly with parents with young children to develop solutions and provide assistance to overcome barriers to employment and social inclusion.  Key objectives of the ParentsNext program include, but are not limited to:

  • Target early intervention assistance to parents at risk of long-term welfare dependency.
  • Help parents identify their education and employment related goals and participate in activities that help them achieve their goals,
  • Connect parents to local services that can help them address their barriers to employment.





Safe and accessible environment for the distribution of sterile injecting equipment

The Youth, Family and Community Connections Inc NSP outlet provides a point for contact and continuity and referral for clients needs specifically around education, counselling and referral.

The overall objectives of the NSP are to:

  • Provide a safe and accessible environment for the distribution of sterile injecting equipment, and the provision of information, support, counselling, assessment and referral for clients of the NSP outlet;
  • Facilitate education of the target groups in the principles of harm reduction and other relevant strategies for the reduction of the incidence and the transmission of blood borne viruses and other public health concerns;
  • Facilitate collaboration and partnerships between the service and the NSP Coordinator and other stakeholders;
  • Increase options for the safe disposal of used injecting equipment.

Junction Hub

The Burnie and Devonport junction HUBs operate as a one stop intake service for young people.  Anyone aged 12-24 years seeking assistance or information is encouraged to come in and talk to our staff.  We also offer fun and engaging activities for teenagers throughout the year.

Devonport junction: 64 Stewart Street, Ph: 03 6424 7353

Burnie junction: 129 Wilson Street, Ph: 03 6431 955